FAQ
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Nearby Plumbing FAQ
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For plumbing emergencies, can you get to me faster than your normal 6 hour timeframe?Yes, we can get there much faster for plumbing emergencies. The time will vary based on how far you are from us.
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Can you install new pipes or do you only do repair?If a pipe is damaged beyond repair, we can install new pipes to replace the damaged ones.
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What do I do if I have a burst pipe?If you have a burst pipe, shut off your water and contact us immediately. We offer 24/4 emergency plumbing services for serious issues such as burst pipes.
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What is a water softener?A water softener filters out excess minerals like calcium and magnesium in your home’s water.
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How fast can you come to my house?We can get to you in 6 hours or less.
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What plumbing services do you offer?We offer a variety of plumbing services that cover just about any plumbing problem you might have. You can check out our list of services to see if we can help you.
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Do you service all of Utah?Our service area covers a large portion of Utah, but not the whole state. You can look at our service areas to see if we’re within range of you.
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How much does a plumbing remodel cost?The cost of a plumbing remodel can heavily vary depending on how much work needs to be done. If an existing kitchen, laundry room, or bathroom is being remodeled, it would be less work than completely new additions to the home, such as turning an empty basement into a livable space.
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Can you install new plumbing systems for a remodel?Yes. If you’re adding on a new room where there was no previous plumbing, such as a bathroom to a basement, we can install a new plumbing system for that room.
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What do I do if I have flooding or a burst pipe?If you have flooding coming from an unknown source or a burst pipe, turn off your water supply immediately and call us for assistance. We offer 24/7 assistance for emergency plumbing situations.
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Are gas line problems a serious issue?Yes, gas leaks can be extremely hazardous and should be fixed as soon a possible.
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Are small leaks a problem?Small leaks may seem harmless, but over time they can lead to water damage.
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Are you able to get rid of the gross smell coming from my drain?Yes, when cleaning out your drains, we thoroughly clean them and install P traps to eliminate bad odors.
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Are you capable of finding where an unknown leak is coming from?Yes, we have the tools and experience for proper leak detection. If you have a leak anywhere in your home, we will be able to find it and resolve the issue.
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Can gas and electric water heaters be tankless?Yes, both gas and electric water heaters have tankless models.
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Can I unclog my garbage disposal?We do not recommend trying to unclog it yourself. It can be dangerous to work on garbage disposals, so it’s best to let a professional fix it.
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Can you install a tub or shower into a new bathroom that’s being added onto the house?Yes, if you’re remodeling a room that previously had no plumbing, we can add plumbing to it and install a tub or shower, along with toilets and faucets.
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Can you repair any type of water heater, or just gas?We can repair gas and electric water heaters, both tank and tankless models.
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Can you unclog shower and tub drains?Yes, we can unclog and clean your shower and tub drains.
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Do you do electric water heater repair, or just replacement?If your electric water heater just has minor issues that can be fixed, we can repair it instead of fully replacing it.
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Do you do gas water heater repair, or just installation?If your current gas water heater has minor issues that can be fixed, we can repair it instead of fully replacing it.
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Do you offer financing if my water heater needs to be replaced?Yes, we offer financing as an option on water heaters.
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Do you offer financing on tankless water heaters?Yes, we offer financing on our tankless water heaters.
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Do you offer financing on your electric water heaters?Yes, we offer financing on electric water heaters.
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Do you offer financing on your gas water heaters?Yes, financing is an option when purchasing a gas water heater.
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Do you only work on existing gas lines, or can you install new ones for new construction?We can install new gas lines. If you’re remodeling or adding a room to your home, we can add new gas lines as needed.
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Does a toilet leak mean I need a new toilet?Toilet leaks can often be solved with a simple repair, but depending on the extent of the damage, a new toilet may be required.
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How do I know if my water heater needs to be repaired?If you’ve noticed decreased water pressure, lack of hot water, or leaks, your water heater may need to be repaired.
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How do I turn off the water to my toilet?If you need to quickly turn off the water to your toilet, there should be a valve behind it. Turn it to the right to tighten the valve and shut off the water.
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How long does a drain cleaning take?It typically only takes about an hour to clean out a drain.
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How long does a plumbing remodel take?It depends on the extent of the remodel and what type of room is being redone. If it’s something as simple as a new toilet, just a couple of hours. If you’re getting your basement redone with a kitchen, bathroom, and laundry room, it can take a few days, sometimes even a couple of weeks on larger projects.
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How long does a sewage ejector installation take?To install a new sewage ejector, it can take up to 10 hours.
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How long does a sump pump installation take?For a sump pump replacement or new installation, it typically takes about 2-4 hours.
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How long does a toilet replacement take?A typical toilet replacement takes about 1-2 hours.
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How long does a water heater replacement take?For tanked water heaters, it takes about 2 hours. For tankless water heaters, it will take about 6-8 hours.
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How long does a water softener installation take?Water softener installation usually only takes about 2-3 hours.
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How long does it take to have a gas water heater installed?We can be at your home in 6 hours or less. Once we’re there, it will take about 2 hours for tank water heaters. For tankless water heaters, it can take between 6-8 hours.
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How long does it take to have a new tub installed?It depends on the type of tub, but usually about 3-4 hours.
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How long does it take to have an electric water heater installed?We can be at your home in 6 hours or less. Once we’re there, it will take about 2 hours for tank water heaters. For tankless water heaters, it can take between 6-8 hours.
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How long does it take to install a tankless water heater?For tankless water heaters, it typically takes between 6-8 hours.
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How long does it take to repair a pipe?Pipe repairs generally only take a couple of hours. However, if there’s problems with a large portion of your pipe system, or various pipes need to be replaced, it can take a couple of days.
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How long does it take to replace gas lines?If it’s a simple fix, it only takes a couple of hours. However, for more serious problems or larger gas lines that run from the house to the street, it can take a few days.
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How long does it take to replace or fix my garbage disposal?It takes us about 1-2 hours to fully replace a garbage disposal in most cases.
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How soon can you repair my water heater?We can be at your home in 6 hours or less. The length of the repair depends on the issue with the water heater and how much maintenance needs to be done.
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Is my garbage disposal a plumbing issue or electrical issue?A garbage disposal not working properly could be due to a number of reasons. It’s possible it could be electrical, plumbing, or even both in some cases.
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What are the benefits of tankless water heaters versus normal ones?Tankless water heaters are more energy efficient, helping you save on bills. They are also more compact and take up less space.
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What are the benefits to having a water softener?The water in Utah is hard and full of minerals. This can lead to a residue that is left behind when water dries. To avoid this residue, you need a water softener to filter out all of the minerals in your water.
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What are the differences between gas and electric water heaters?
Gas water heaters generally heat water faster than electric water heaters, but electric ones are more energy-efficient, saving you money on energy bills over time.
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What are the signs I might need a new water softener?If you notice a change in how your water tastes, or you start seeing build-up on faucets and residue on clean dishes, this means you need a new water softener.
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What do I do if my toilet is flooding?If your toilet is actively overflowing, you should immediately turn off the water to the toilet.
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What is a sewage ejector pump?A sewage ejector pump takes waste water from toilets, sinks, and washing machines, and pumps it to the main sewer line.
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What is a sump pump?A sump pump pumps water from your basement or crawl space to outside your home.
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What is a water softener?A water softener filters out excess minerals like calcium and magnesium in your home’s water.
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What is your service guarantee?If we install or fix something, and there are any problems within a year of service, we will fix the issue for free. 6 year warranty upgrades available.
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What kind of water heaters do you offer?We have a variety of all kinds of different water heaters, including tanked gas, tankless gas, tanked electric, and tankless electric water heaters.
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What should I do if I have a gas leak?If you suspect a gas leak, call us immediately and leave your home, as it may not be safe to be inside.
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What types of plumbing remodel services do you offer?We can do plumbing remodeling for any part of your home that needs it. Some common needs are kitchen remodels, bathroom remodels, finishing a basement, and laundry rooms.
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What’s the difference between tank and tankless electric water heaters?Tankless water heaters save more space, and are more energy efficient, while tank water heaters are more cost-effective up front and are larger in size.
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What’s the difference between tank and tankless gas water heaters?Tankless water heaters save more space, and are more energy efficient, while tank water heaters are more cost-effective up front and are larger in size.
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What’s the difference between tank and tankless water heaters?Tanked water heaters store water that is kept heated for when you need it. Tankless water heaters heat the water as needed. Tankless water heaters are more energy-efficient because they aren’t constantly heating water.
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Why am I not getting hot water?A lack of hot water is going to be a problem related to your water heater. You may need to have your water heater repaired, or even replaced.
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Why is my garbage disposal not working?Some common problems are clogging, failed motors, or electrical problems.
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